Privacy policy and Cookies policy

1.-Introduction.

Through this Legal Notice and Privacy Policy, TRANSFRIO HIGUERAL SL located in the Tijola Industrial Park, Plot 3, 04880 of Tijola (Almería) (hereinafter, THE COMPANY), with CIF B04282299, informs users of the website of their property (hereinafter the “Web”) and, where appropriate, its mobile application (hereinafter the “App”), about the conditions of use of the Website and the App, as well as its privacy and data protection policy. personal character, so that users determine, freely and voluntarily, if they wish to provide the personal data that may be requested, on the occasion of the services offered by the COMPANY, through this means.

2.- Website owner.

En virtud de lo establecido en el artículo 10 de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico se informa a los usuarios del presente sitio web de la siguiente información:

  • Owner of the site: TRANSFRIO HIGUERAL SL
  • Registered office: Polígono Industrial Tijola, Parcela 3, 04880 de Tijola (Almería)
  • VAT Num. (Spanish CIF): B04282299.
  • Email address: personal@transfriohigueral.es

3.- Terms of use.

Any person accessing the Website or the App assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

The user undertakes not to use this website and its App for fraudulent purposes, as well as not to carry out any conduct that could damage the image, interests and rights of THE COMPANY. In case of breach by the user of the conditions of use of this website, or reasonable suspicion by the company that the user is not complying, THE COMPANY reserves the right to limit, suspend or terminate your access to the website, adopting any technical measure that is necessary for that purpose.

4.- Responsibility.

THE COMPANY disclaims any liability arising from the information published on its website, provided that this information has been manipulated or introduced by a third party.

THE COMPANY is not responsible in any way and in any case for those contents, commercial activities, products and services that could be viewed through electronic links (links), directly or indirectly, through the website. The presence of links on the website, unless expressly stated otherwise, has a merely informative purpose and in no case implies suggestion, invitation or recommendation on them. These links do not represent any kind of relationship between THE COMPANY and individuals or companies that can access websites outside of THE COMPANY through these links. THE COMPANY reserves the right to withdraw unilaterally and at any time the links that appear on the website.

THE COMPANY renders its services and contents in a continuous manner using all the technical means at its disposal to perform said service satisfactorily. THE COMPANY is not responsible for damages of any kind that may arise from the lack of availability and / or technical continuity of the operation of this website. In any case, THE COMPANY will carry out all the necessary actions to restore its services in case of technical failure.

4.- Data protection.

5.1. Data processing responsible.

The personal data collected will be processed by the entity TRANSFRIO HIGUERAL SL located in Polígono Industrial Tijola, Plot 3, 04880 of Tijola (Almería), with CIF B04282299, when necessary, depending on the services contracted through this the web and the App, which act, in both cases, as Responsible for the Treatment.

The user can provide us, on a voluntary basis, personal information, either through certain forms of data collection included in the different sections of the website or the App, or through the email addresses enabled for this purpose. The supply of any personal data through the different forms and email addresses of this website implies accepting and consenting to the treatment thereof in the terms indicated in this privacy policy.

5.2. Purposes of the processing of personal data.

In general, the collection and processing of your personal data has the following purposes as listed below:

  1. A) Based on the contractual relationship:
    1. To be able to contact the user to send status updates and communications of the contracted service.
    2. Attend and properly manage queries, comments, incidents or suggestions submitted.

III. Manage basic administration tasks.

  1. Attend and properly manage the requests for budgets that have been sent to us through this medium.
  2. Successfully manage the contracted services.
    B) Based on a legal obligation:
  3. Comply with all legal obligations that correspond to us as well as communicate your personal data to the Security Forces of the State and other bodies with competence in the matter, when so required.
  4. To properly manage emergency situations, catastrophes or cases of force majeure it may be necessary to communicate your personal data to organizations or entities with competence in the matter.
    C) Based on the consent of the interested party:
  5. Manage the registration, modification or removal of company records.
  6. Manage your participation in the training courses offered by the company through the present medium.

III. Keep you informed, either by electronic means or mobile devices (push notifications), or by any other means that has been foreseen and facilitated, of offers and personalized discounts of TRANSFRIO HIGUERAL SL or of third parties that may be of your interest.

  1. Carry out the necessary steps to adapt their participation in personnel selection processes offered by the company.
  2. To properly manage their participation in the contests, raffles and promotions offered by THE COMPANY through this medium.
    D) Based on the legitimate interest of THE COMPANY:
  3. Provide added services, improvements in our services and in the customer experience when making use of the Web or the App.
  4. Statistical analysis of visits to the Web and behavior of its Users in it.

III. Conduct analytical work and market studies on contracted services.

  1. Perform direct marketing activities and keep you informed about products and services of THE COMPANY that best suit your preferences.
  2. Properly manage navigation through this website.

Regarding the processing of your data for promotional or advertising purposes, the interested party will be provided, together with the corresponding data collection form, the appropriate procedure, simple and free, so that he can freely give his consent for this purpose. The consent granted may be revoked at any time and at no cost to the interested party.

5.3. Legitimation.

The legal bases that legitimize the indicated treatments are the execution of the contract of transport previously contracted, the consent of the user, the fulfillment of a legal obligation and the legitimate interest of THE COMPANY in accordance with the provisions of point 5.2.

5.4. Recipients of personal data.

The recipients of the information provided will be THE COMPANY. The personal data of the users will be communicated to the company that provides the transport service contracted by the user. The recipients of the information provided, are committed to using the data provided, to respect their confidentiality and to use them according to previously authorized purposes.

Likewise, users are informed that they send information related to their c.v., that their data may be transferred to THE COMPANY in order to timely manage the selection process that corresponds. By sending the data, the user accepts and consents to the processing of their personal data in accordance with the stated purpose.

5.5. Rights of the interested parties.

The interested party may exercise the rights of access, rectification, deletion, opposition, portability and limitation, by contacting TRANSFRIO HIGUERAL SL located in the Tijola Industrial Park, Plot 3, 04880 of Tijola (Almería), with CIF B04282299, by request to our address. e-mail established for this purpose: personal@transfriohigueral.es, or at the postal address indicated above, enclosing in all cases, a photocopy of the ID or equivalent document valid in law that allows to prove your identity, and specifying the right you wish to exercise.

Any interested party may, at any later time, revoke the authorization granted for the processing of personal data, in the terms established in the regulations on data protection at any time in effect.

The interested party will have the right to file a complaint or claim with the Spanish Agency for Data Protection (www.agpd.es) and, if applicable, the Delegate for Data Protection of THE COMPANY.

The user will respond, in any case, the veracity of the data provided, reserving THE COMPANY the right to exclude from the services to any user who has provided false data, without prejudice to other actions that proceed in Law. The user is responsible for communicating any modification of the personal data provided.

5.6. Period of conservation of the data.

We only store the personal data of the users to the extent that we need it in order to use it according to the purpose for which it was collected, and according to the legal basis of its treatment. We will keep personal data as long as there is a contractual and / or commercial relationship with the user and as long as he does not exercise the right to delete, cancel and / or limit the processing of personal data.

In these cases we will keep the data duly blocked, without giving any use, while they may be necessary for the exercise or defense of claims or may derive some type of judicial, legal or contractual responsibility for their treatment, which must be attended and for which his recovery is necessary.

THE COMPANY will comply with the provisions of current regulations regarding the duty to cancel personal information that has ceased to be necessary for the purpose or purposes for which it was collected, blocking it, in order to be able to attend to the possible responsibilities derived from the processing of the data, and only during the limitation periods of said responsibilities. Once these deadlines have elapsed, this information will be definitively eliminated by safe methods.

5.7. Information we collect from visits to the web.

We collect and store limited personal information and anonymous global statistics of all those users who visit our website, either because the user provides it to us actively or because they are simply browsing our website. The information we collect includes the Internet protocol (IP) address of the device used by the user, the navigation program used, its operating system, the date and time of access, the Internet address of the website accessed by the user. user and also information about how you use our website.

We use this information to know the loading time of our website, how it is used, the number of visits and the type of information that the user consults the most. This information helps to identify if the website works correctly, and if we detect errors or errors in the operation, solve them and improve the performance of our website, in order to offer a better service to all users.

In consideration of the foregoing, we collect data on use and navigation for statistical and advertising purposes, control the use of our website and improve knowledge about the interests of the User.

5.8. Minors.

Children under 16 years old should not send any personal information without the consent of their parent or guardian. THE COMPANY is not responsible for any personal information sent by children under 16 years without timely authorization.

5.9. Security measures.

THE COMPANY has adopted the security levels of personal data protection required by current regulations, depending on the type of information processed and has implemented other means and additional technical measures available to prevent their alteration, loss, treatment or unauthorized access of the personal data provided. THE COMPANY guarantees that it has adopted the appropriate security measures to guarantee the security of the information and the confidentiality of the data that you send us over the Internet. To do this, we use security technology that allows the encryption of the information you send us, avoiding its reading even if it is intercepted inappropriately. The server of THE COMPANY is certified, so that your browser can confirm the identity of THE COMPANY before any transmission is sent. This certificate guarantees the identity of the destination computer to which your data is being sent. Notwithstanding the foregoing, the user must be aware that security measures on the Internet are not impregnable.

5.10. Cookies.

Access to this website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that can later be used. This information allows you to identify yourself as a specific user and allows you to save your personal preferences, as well as technical information such as visits or specific pages you visit.

Those users who do not wish to receive cookies or want to be informed before they are stored on their computer, can configure their browser for this purpose. For more information check our Cookies Policy in point 9.

6.- Industrial and Intellectual Property Rights.

The totality of the contents, elements, designs and applications housed in this website, whatever their format and characteristics, as well as all the Industrial and Intellectual Property Rights inherent to said website, are the property of THE COMPANY being protected by both the Industrial and Intellectual Property regulations as per the rest of the legislation that may be applicable. Said content may not be exploited, reproduced, distributed, modified, publicly communicated, transferred, transformed or any other dissemination procedure, which has not been expressly and previously authorized. THE COMPANY reserves the right to take legal actions against those who violate the rights to its ownership to which reference has been made.

7.- Modifications.

THE COMPANY reserves the right to modify this Legal Notice and Privacy Policy to adapt legislative or jurisprudential changes, as well as changes in the performance and business strategy of THE COMPANY and its related companies, so we recommend reading it before each access and navigation through the website. Notwithstanding the foregoing, the relationships established with users, prior to the modification of this Legal Notice and Privacy Policy, shall be governed by the rules set forth at the time when the user accessed the Website for its establishment.

THE COMPANY provides users with adequate technical resources so that, prior to this, they can access this Legal Notice and Privacy Policy and Data Protection.

8.- Legislation and applicable jurisdiction.

For the resolution of all disputes or issues related to this website or the activities developed therein, Spanish legislation will apply, to which the parties expressly submit, being competent to resolve all disputes arising or related to its use the competent Courts and Tribunals in accordance with the legislation that is applicable.

In the event that any of the provisions contained in this document is declared void, it will proceed to the withdrawal or replacement of the same. In any case, said declaration of nullity will not affect the validity of the rest of the provisions included in the present.

9.- COOKIES POLICY.

DEFINITION OF COOKIES.
A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user.

TYPES OF COOKIES.
1.- Types of cookies, depending on the entity that manages them:
a) Own Cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
b) Third party cookies: Those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

2.- Types of cookies, according to their purpose:
a) Technical Cookies: Are those that allow the user to navigate through the website, platform or application and the use of different options or services that exist in it.
b) Cookies of Analysis: Are those that allow the person in charge of them, the monitoring and analysis of the behavior of the users of the websites to which they are linked.

3.- Types of cookies, according to the time period of time they remain activated:
a) Session Cookies: Are those designed to collect and store data while the user accesses a web page. They are usually used to provide the service requested by the user on a single occasion.
b) Persistent Cookies: They are designed to keep the data stored in the terminal and can be accessed and treated for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
The website of Trans Frío Higueral, S.L. use these own and third party cookies, all in the domain www.transfriohigueral.es

WHAT TYPES OF COOKIES USE THIS WEB PAGE?

  • Google Analytics: Analytical cookies are those that are well treated by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, we analyze your browsing on our website in order to improve the offer of products or services we offer you.
  • Google Adsense: Advertising cookies are those that, well treated by us or by third parties, allow us to manage in the most efficient way possible the offer of the advertising spaces that are on the website, adapting the content of the advertisement to the content of the requested service or the use you make of our website. For this we can analyze your browsing habits on the Internet and we can show you advertisements related to your browsing profile.

SEE THIS LINK WHERE YOU CAN CONSULT THE PRIVACY POLICY OF THESE GOOGLE SERVICES.

REVOCATION AND ELIMINATION OF COOKIES
You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer.

  • For more information about the Firefox browser press here.
  • For more information about the Chrome browser press here.
  • For more information about the Explorer browser press here.
  • For more information about the Safari browser from here.
  • For more information about the Opera browser: here